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Contact Us

We're a community-driven project, and staying in touch with our players is a core part of how we build the game. Whether you need help, want to report a bug, have a partnership proposal, or just want to say hello, here's how to reach us.

Player Support​

For account help, gameplay questions, bug reports, or anything else game-related, the best ways to reach us are:

  • Discord (fastest): Our official Discord server is the most active place to get help. Our team and community are there daily, and most questions are answered quickly. Open a support ticket in the dedicated channel for account-specific issues.
  • Email: You can reach our support team at [email protected]. Email is best for issues that involve private account details you'd rather not share publicly.

When contacting support about an account issue, it helps to include your WAX wallet address and a clear description of the problem (and a screenshot, if relevant) so we can assist you as quickly as possible. Please never share your private keys, seed phrase, or wallet password with anyone — our team will never ask for them.

Before You Reach Out​

Many common questions are already answered in our documentation, and checking these first is often the fastest path to a solution:

Community & Social Media​

Follow us to keep up with announcements, patch notes, events, and community discussion:

A full, regularly maintained list of our official channels lives on the Official Links page. For your safety, please only trust the channels listed there — the crypto and gaming space has many impersonators and scam links.

Business & Partnership Inquiries​

For partnerships, press, marketing, or other business matters, please email [email protected] with a clear subject line (for example, "Partnership inquiry") and we'll route your message to the right person.

Company Details​

BlockchainRPG is developed and operated by Pandora Tech LLC.

You can also learn more about the team and our mission here.